We work in partnership with employers and members to improve workplaces and working lives.
We believe in engaging with employers - not working against them. We think solutions are best reached through dialogue and clear consideration of the issues rather than tactical posturing.
We facilitate working relationships - often serving as a mediator between staff and management - and help to implement change, explain new policies, and identify and address concerns before they become real problems.
For instance, we have helped government:
- Merge Inland Revenue and Customs to create HMRC - more smoothly than had been anticipated for such a large reorganisation
- Facilitate improvements in the CPS IT system, working with staff to identify problems and solutions
- Design the Professional Skills for Government programme to help ensure it would benefit all civil servants, including specialists and management trainees